Benefit Communications
Education and Decision Support
On-site Benefit Counselors
Professionally trained benefit counselors are available to meet with employees individually for decision and tech support
Call Center Benefit Counselors
Each client receives a dedicated call-center number to support employees staffed with professionally trained benefit counselors
Open Enrollment Communications Site
Each client receives a dedicated website for open enrollment that includes product videos, links to self-elect enrollment and scheduling for call center counselors
Perpetual New Hire Services with QLE Processing
Direct assistance for newly hired employees and those who experience Qualifying Life Events
Perpetual New Hire Services with QLE Processing and Core Carrier Portal Entry
Our team will also manage core carrier portal entries to those carriers who do not have established EDI